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General Manager - Mall of Louisiana - Full-Time - Baton Rouge, LA

General Manager - Mall of Louisiana - Full-Time - Baton Rouge, LA APPLY NOW

Mall of Louisiana
Full time

 Manager Job Description


  • Develop business strategies to raise our customer pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed
  • Maintain personnel information in store


  • High school diploma or equivalent qualification
  • A minimum of 3 years' experience working in a retail environment, ideally in a managerial role.
  • Powerful leadership skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Excellent communication and interpersonal skills
  • BS degree in Business Administration or relevant field (Experience may be considered in place of educational requirement)
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • High level of math and analytical skills


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